Terms & Conditions

Please read our Terms & Conditions to understand our booking policies, guest guidelines, and other important information for a smooth stay.

Reservations

  • All reservations are subject to availability and confirmation.
  • Guests must provide accurate personal and contact information when booking.
  • The hotel reserves the right to refuse or cancel reservations in case of incorrect information or suspected fraudulent activity.

Check-In & Check-Out

  • Check-in time: 11 AM
  • Check-out time: 11 AM
  • Early check-in and late check-out are subject to availability.

Payment

  • Full or partial payment may be required to confirm a reservation.
  • Accepted payment methods include debit cards, bank transfers, and approved digital payment options.
  • Any outstanding balance must be settled at the time of check in

Cancellation & Refund Policy

  • Cancellation policies vary depending on the booking rate and package selected.
  • Refunds, if applicable, will be processed according to the hotel's cancellation policy.
  • No-shows may be charged the full booking amount or the first night's stay, depending on the reservation terms.

Guest Responsibilities

  • Guests are expected to respect hotel property, staff, and other guests.
  • Any damage caused to hotel property may result in repair or replacement charges.
  • Illegal activities, excessive noise, or disruptive behavior may result in immediate eviction without a refund.

Occupancy

  • Only registered guests are permitted to stay in the room.
  • Maximum occupancy limits must not be exceeded.

Children Policy

  • Children under 12 yrs may stay free when sharing existing bedding with parents.
  • Extra beds are subject to availability and additional charges.

Pets

  • Pets are allowed

Liability

  • The hotel is not responsible for the loss, theft, or damage of guests' personal belongings.
  • Guests are encouraged to use in-room safes or other secure storage where available.

Force Majeure

  • The hotel shall not be liable for failure to provide services due to circumstances beyond its reasonable control, including natural disasters, government restrictions, or other unforeseen events.

Privacy

  • Personal information collected during booking is handled in accordance with the hotel's Privacy Policy and applicable data protection laws.

Amendments

  • The hotel reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be published on the website.